PRIVACY AND DATA PROTECTION POLICY

Who is responsible for the processing of your data?

Holder: Handicraft Agricola S.A..
Address of the social: Ctra de Vilafranca C15B Km: 5,2 from Sant Pere de Ribes (Barcelona), Spain.
CIF: TO-08387854
Registered in the mercantile registry of Barcelona the 16-3-1976

AGRICULTURAL ARTESANIA, S.A.. is aware of your concern about how we use your personal data, and we recognize the importance of protecting your privacy. This Privacy Policy will explain how AGRICULTURAL CRAFT, S.A.. captures and manages your data. Explain what data we collect, how we use them, so that we need them and how it can benefit or interest you. You can contact us at rgpd@artesaniaagricola.com if you have any questions or comments, or if you want to exercise any of your rights.

What personal data do we collect?

The following paragraphs describe the different purposes for which we collect and process your Personal Data, as well as the different types of Personal Data that are collected for each purpose. Please note that not all of the purposes listed below will have the same relevance to each data subject.

Customer service.

We use your Personal Data for purposes related to the provision of services to customers, including responses to your requests. This type of service usually involves the processing of some contact details, as well as information related to the content of the application (I.e. order status, technical aspects, complaints or doubts about the product, general questions, etc.).

Contests, marketing and other promotions.

With your consent (when needed), we process your Personal Data to provide you with information about goods and services (I.e. marketing communications, campaigns or promotions). This can be done via email, Ads, phone calls or by mail, in accordance with applicable law at all times. Some of our campaigns and promotions are managed by third-party websites and/or social networks. The use of your Personal Data is voluntary, which implies that you can object to the processing of your Personal Data (or withdraw your consent) for these purposes.

Social networks

We use your Personal Data when you interact on third-party social networks, (I.e. using functions like "Like"), to offer you ads and target you on social media. You can learn more about how these features work, the profile data we get from you, and how to exclude such functions, accessing the privacy policies of major social networks.

Customization (online and offline)

With your consent (when needed), we will process your Personal Data (Ⅰ) analyze your preferences and habits, (Ⅱ) anticipate your needs based on your profile analysis, (Ⅲ) improve and personalize your experience on our websites and apps, (Ⅳ) ensure that the content of our websites and apps is optimized for you and your computer devices, (Ⅴ) provide you with advertising and content oriented to your tastes and/or needs, and (Saw) allow you to participate in interactive features, if you wish. For example, we will remind you of your username/email or username so that you can quickly access the next time you want to visit our website or when you want to easily recover the items previously added to your shopping cart.

Based on this type of information, and with your consent (when needed), we can show you specific agricultural craft content or promotions, S.A.. that fit your interests. The use of Personal Data is voluntary, which implies that you can object to the processing of your Personal Data (or withdraw your consent) for this purpose.

Order management

We use your Personal Data to process and ship your orders, inform you of their status, correct addresses and carry out checks on your identity and other fraud detection activities. This involves the processing of certain Personal Data and payment information.

Your choices regarding how we use and disclose your personal data.

We strive to provide you with options regarding the Personal Data you provided to us. The following mechanisms give you the following control over your Personal Data:

Cookies/similar technologies

You can set your browser to reject all or some of your browser cookies, or to alert you when cookies are being
Using

Advertising, marketing and promotions

To unsubscribe from receiving commercial communications sent by any means, including third-party social media, you can unsubscribe at any time.

Targeted advertising

Your personal information may also be used to compare it with that of third parties (For example, Internet search engines or social media providers, like Google© or Facebook©) for advertising purposes, for which we may need to communicate your data to those third parties. Using different tools (EJ. "Custom audiences") we may compare the data you provide to us with any personal information about you that is part of your profile in a search engine or on your social network, as long as you allow that social network to share them with us. We may also target our advertising to users of the social network who have a profile similar to yours or that of the regular consumers of our products

Likewise, we may show you commercial communications on other websites, including the search engines you use or the social networks you're a member of, comparing the coincidences of your information and your activities on our websites, accounts or walls with that of those third parties.

Why do we collect and use your personal data?

We collect your personal data in order to offer you the best online experience and provide you with the highest quality customer service. In particular,, Collect, Keep, we use and share your personal data for the following purposes:

  • to. Manage your user account;
  • B. Maintaining a relationship with stakeholders;
  • C. Sending commercial and promotional communications specially designed for interested parties according to their preferences and interests;
  • D. Manage organized contests and promotions;
  • E. Conduct opinion polls or market research;
  • F. Process and respond to your requests or contact you in order to respond to your questions and/or requests;
  • g. To authenticate the identity of people who contact us by phone, electronic means or any other form of communication;
  • h. To provide you with personalized products and communications, as well as recommending products to our customers;

Likewise, and provided that you have provided us with your consent by checking the respective box set for this purpose on the registration form, we will be able to process your data:

  • to. Send you commercial and promotional communications specially designed for interested parties according to your preferences and interests.
  • B. Offer and show you information and advertising on social media or third-party services on which you have registered, as long as you are a user of them, and in accordance with the legal conditions and privacy policies that I would have accepted at any given time, or the privacy settings you may have chosen on such social networks or third-party services. To do this, we may communicate your personal data to such third parties, including your interests and preferences, in order to be able to show you appropriate advertising to them.

With the consent requested in the previous point, it will be easier to get the business information displayed to you exactly match what you're looking for.

Keep in mind that, even if you don't give us this consent, you can view business information on our social media or on third-party websites, due to the purchase of advertising spaces on such platforms and in accordance with the rules of use of the same, without this implying access to your personal data by ARTESO AGRÍCOLA, S.A..

We may also need your personal data to comply with legal obligations or in connection with any contractual relationship we may have with you.

Rights to your data

Right of access to your personal data and rectification

You have the right to access, correct or update your personal data at any time. We understand the importance of this right and that you want to exercise your rights.

Right to portability of your data

Your personal data is portable. This means that they can move, copied or transmitted electronically. However, this right only applies when:

  • to. The processing is based on your consent;
  • B. The processing is carried out for the execution of a contract.

Right to the deletion of your personal data

You have the right to request that your data be deleted if:

  • to. Your personal data is no longer necessary in relation to the purposes for which it was collected; o
  • B. Withdraw the consent you have previously provided to us to process your personal data, and there is no other legal obligation to process such data; o
  • C. You object to the processing of your personal data for direct marketing purposes; o

If you wish to delete the personal data we may retain about you, we will take reasonable steps to respond to your request in connection with legal requirements. If personal data is not needed for any purpose and we have no legal obligation to retain it, we will do our best to permanently erase them.

Right to restriction of treatment

You have the right to limit the processing of your personal data if:

to. You do not consider that the personal data we may have about you is accurate; o
B. Personal data is not being legitimately processed, but instead of deleting the data, You prefer to limit treatment; o
C. We no longer need to keep personal data for the purpose for which it was collected, but you require the data to establish, exercise or defend any legal claim; o
D. You have objected to the processing of your personal data and are waiting for verification that effectively your interests in relation to such opposition prevail legitimate interests for the processing of your data.

If you wish to limit our processing of your personal data, we will take reasonable steps to respond to your request in accordance with legal requirements.

Right to object

You have the right to object to the processing of your personal data at any time.

Right to lodge a complaint with the competent authority

Remember that at any time you may file a complaint with the competent data protection authority at any time, in relation to our processing of your personal data.

Data retention period

For the minimum time required for the purposes of your treatment, or until the user requests its deletion.

You can exercise any of your rights by contacting us at rgpd@artesaniaagricola.com.

How we protect your personal data

We understand that the security of your personal data is important. We do our best to protect your personal data from any unauthorized use or access, Interference, Loss, modification or disclosure. We have implemented a number of security measures to help you protect your personal data.

When we share your data, we ensure that we only do so with organizations that protect your personal data and comply with privacy regulations in a manner similar to or equal to how we do.

For example, we may communicate your data with those providers who, on behalf of us, they provide us with a service, so they never process the data for their own purposes. Examples of these suppliers are all those that help us with the maintenance of the technical platform of Agricultural Crafts, S.A.. as it is, sending the newsletter, statistical analysis of data, etc.

Your personal data will not be shared, Sell, rent or disclose in any way other than what is described in this Privacy Policy or as reported at the time of collection of your data. Notwithstanding the foregoing, However, we may share your data when required by any law or competent authorities.

How to contact us

If you have any questions or queries, comments or complaints regarding this Privacy Policy or the processing of your personal data, please contact us at rgpd@artesaniaagricola.com

Date of last updated of this Privacy Policy: 25 may of 2018.